by Michael Halper for HubSpot Welcome to "The Pipeline" — a weekly column from HubSpot, featuring actionable advice and insight from real sales leaders. A significant portion of the B2B prospecting calls you make will end up going to voicemail — making the sales voicemail techniques you leverage and how well you can execute them absolutely crucial to your sales efforts. But getting there isn't always straightforward — being able to routinely leave well-constructed, effective sales voicemails can elude even the sharpest reps. So to help ensure your voicemails are airtight and adept, I've put together a list of eight tips that…
4 Consequences of Neglecting Employee Engagement
By Claire Swinarski for HR Daily Advisor Human resources departments have a lot of balls to keep in the air. There’s recruitment, retention, resignations—essentially, your job is ensuring that a company’s workforce is present and capable. That’s no small feat. But in the hustle and bustle of firing and hiring, it’s easy to overlook the importance of employee engagement. Employee engagement is exactly what it sounds like: the health of the relationship between your workforce and management. Some questions to consider when evaluating your employee engagement are: How free do your employees feel to bring forth problems or concerns to their managers?…
30 Brilliant Marketing Email Campaign Examples [+ Template]
by Lindsay Kolowich Cox for HubSpot I don’t know about you, but my email inbox is flooded with a barrage of automated emails. It does little else besides give me another task for my morning commute — namely, marking them all as unread without reading or unsubscribing altogether. Download Now: 10 Templates to Master Marketing Emails As an email marketer, it may not seem like a good idea to add to the noise, but email ROI is undeniably high (42:1), so it’s a channel I have to recommend pursuing. That being said, success does rely largely on how well you…
10 Non-Sleazy Strategies for Upselling Your Customers [New Data]
by Erin Rodrigue for HubSpot Does upselling have to feel sleazy or uncomfortable? I don't think so, but it depends on how you approach it. Sleazy sales reps will try to upsell everyone and anyone, regardless of whether or not the customer actually needs the additional service. But from my experience, when you focus primarily on your customer's experience and goals, upselling benefits both you and your customer tremendously. Download Now: 2024 Sales Trends Report Let's dive into some winning strategies for upselling backed by data. What is upselling? Upselling encourages the purchase of anything additional in the same selling interaction that…
HR Query: Applying Unorthodox Methods to Recruit Gen Z
By HR Daily Advisor Staff The future of work has much to do with Gen Z as the generation will comprise about 27 percent of the workforce by 2025. Despite knowing the vital role this generation will play in the years to come, many HR leaders and organizations are unsure about how to recruit and retain Gen Z workers. So, what are examples of job seeker preferences recruiters should keep in mind as hiring heats up? According to Neil Costa, CEO & Founder of HireClix, a time-consuming application can severely hurt a company’s recruitment efforts. “Younger generations like Gen Z have significantly…
The great SEO heist: The untold story
by Andrew Holland for Search Engine Land It’s been a few months since the great SEO heist went viral online. You’ve probably heard all about it already. But what you need to learn is the untold story. Because that changes everything. SEO robbery in broad daylight I’m not going over old ground here, but in case you missed it, here are the details. An SEO copied a sitemap. He then used his AI content tool to recreate thousands of pages of copy. He gained over a million monthly visitors. He told everyone about it. They got a manual action. As…
7 Challenges of Account-Based Marketing
By Michael Brenner for Marketing Insider Group Account-Based Marketing (ABM) is really buzzing these days. Everywhere you look, there’s something new popping up about ABM – be it events, tech solutions, or those success stories and insights filling up our inboxes and social feeds. This buzz is stirring up some lively discussions, and let’s be honest, not everyone’s sold on it. As people who’ve been rooting for ABM for a while, we get where the skeptics are coming from. There’s a bunch of smart people who aren’t quite ready to jump on the ABM bandwagon. A lot of the pushback, we…
Profiling: The onboarding step that transforms your growth efforts
by ELENA VERNA for Elena's Growth Scoop You’ve certainly heard it before: “No! We can’t add more questions to the onboarding flow. It will drop our activation!” Skipping profiling questions in onboarding is a classic example of a good idea being applied in the wrong place. Frankly, I think this instinct mostly comes from B2B product teams borrowing from B2C best practices—yes, a few extra questions might prevent a teenager from playing your free iPhone game. No, a few extra questions will not prevent a highly qualified professional from using your platform. And yes, reducing friction in UX is crucial.…
Growth marketing 2024 playbook: Focus on customer lifetime value
by Daryl Fanelli for Search Engine Land Forget flashy ads and vanity metrics. 2024 is all about strategic growth marketing focused on building real customer loyalty. Leading brands know the most valuable customers aren’t one-time buyers, but passionate fans who provide recurring revenue. Here’s how to structure marketing experiments that move users through the AARRR funnel, from acquisition to revenue and beyond. What is growth marketing? Growth marketing is a type of marketing aimed at growing and scaling a business through customer loyalty and advocacy. Unlike traditional marketing, it is less focused on gaining new customers in the short term…
Your Burnout Is Trying to Tell You Something
by Kandi Wiens for Harvard Business Review “It’s not you. It’s your job!” That’s become one of my favorite conversation starters when my coaching clients and workshop participants tell me they’re burned out. In addition to suffering from the low energy, low motivation, and low work performance that are characteristic of burnout, many of them carry unnecessary guilt or shame, assuming they’re somehow at fault for their own work-related stress and burnout. Research has established, however, that burnout is primarily the result of psychologically hazardous factors that occur at your workplace. (So no, it isn’t just an individual problem; it’s an organizational…