Generative AI and Customer-Centricity: How Three Companies Use Generative AI to Connect with Their Customers [And How You Can, Too]

by Adam Bai for HubSpot The dominant story of 2023 for salespeople, marketers, and content creators has been the rise of generative AI. ChatGPT, the application based on OpenAI’s Large Language Model (LLM), now has the fastest adoption rate in history, reaching 100 million daily active users within two months of launch. Yet most sales reps and marketers still use generative AI tools on an ad hoc basis to generate content — from email drafts to talking points, and ad copy to new product designs. And many haven’t yet experimented with generative AI at all. There's a major, often overlooked area of opportunity…

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Almost Anyone Can Be Successful With A.I.

BY JOE PROCOPIO for INC. Can almost anyone be successful with A.I.?  That depends. Can almost anyone learn to code?  Wait. Don't answer that yet. Because I don't want to get into a debate about coding skills. Not yet. What I'd rather talk about are the soft skills you need to be successful with A.I. (or in spite of it), and how they have little to do with writing code. Hiring an Army of Natural Language Generators I was a part of one of the first VC-backed Natural Language Generation (Generative A.I.) successes, Automated Insights, starting back in 2010. I invented the…

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McDonald’s Just Wrote an Ad With ChatGPT. The Results Were More Inspiring Than You’d Think

BY BILL MURPHY JR., FOUNDER OF UNDERSTANDABLY AND CONTRIBUTING EDITOR, INC Imagine if you hired a lawyer, or a marketer, or an advertising agency to do some work for your business.  Next, imagine that they came back with a bill for their services. Finally, imagine that when you looked at their work product, you realized they'd simply asked ChatGPT for an answer, and passed it along to you verbatim. Would you be disappointed? I think you might. But there are exceptions to every rule, and that's where McDonald's comes into this story. Earlier this month, McDonald's apparently unveiled an advertisement in Brazil that consists…

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9 Disadvantages of AI You Never Thought About

By Michael Brenner for Marketing Insider Group Robots and artificial intelligence have fascinated people for decades. Some have predicted amazing advancements and a world like “The Jetsons,” while others fear the disadvantages of AI. The reality is probably somewhere closer to the middle. Still, anyone who wants to use AI in marketing (or business in general) should be fully aware of its pros and cons. We’ve done our due diligence and uncovered nine disadvantages of AI you may have never considered. Key Takeaways: The top disadvantages of AI include a low ROI, as well as unimaginative and emotionless content. AI can instigate…

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Revolutionizing Content Strategies: The Impact of Generative and Chat AI on Modern Marketing

By Kara Parlin for Contently The world of content marketing is changing at a rapid pace, thanks to the revolutionary advancements in artificial intelligence (AI). Since chat AI and generative AI emerged, businesses now have access to powerful tools to help them create engaging, high-quality content like never before. But with the dizzying pace of new AI-powered tools released almost weekly, marketers can have a hard time deciding how to integrate AI into their content strategies. Let’s explore the latest AI-driven technologies and their impact on the content landscape, as well as discuss how businesses can stay ahead by leveraging these tools effectively.…

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How B2B Marketers Feel About AI

by Ayaz Nanji for MarketingProfs Most B2B marketers say they feel positive about artificial intelligence, though just over one in five (21%) say they feel apprehension or terror about the technology, according to recent research from Wpromote and Ascend2. The report was based on data from a survey conducted in April 2023 among 348 B2B marketers who work for US businesses with 50 or more employees. Some 34% of B2B marketers say they feel hopeful about AI, 26% excited, 16% apprehensive, 7% relieved, 5% terrified, and 12% indifferent.  Some 79% of B2B marketers say they expect to incorporate more AI into their overall strategy and tech stack…

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AI Advertising: Pros, Cons, Tips & Examples

by Erica Santiago for HubSpot You've heard this a million times by now: artificial intelligence is changing the marketing world and how brands advertise to consumers — and the trend isn't stopping anytime soon. In fact, the global market revenue of AI in marketing will likely grow from $27.4 billion in 2023 to $107.4 billion in 2028. But is AI something your brand should leverage in its next advertising campaign? To help you make that decision, here's what you need to know about AI advertising, including tips and examples. First, let's examine the pros and cons of leveraging AI in advertising.…

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Top A.I. Powered Tools Not Named ChatGPT

by MICHAEL SPENCER for A.I. Supremacy Hey Everyone, If I had more time, I’d like to dive into A.I. and Generative A.I. tools. I’m sure you might as well, while I think it’s early days for A.I. tools in 2023, it might be useful to take a short survey of some of the ones that are trending. In 2023 we are entering new terrain: Prompt-engineering based solutions No and low code solutions A proliferation of tools to automate and speed up repetitive tasks A plethora of writing-tools and chatbots Productivity platforms (Notion, Mem, etc…) Increasingly better thought leadership around A.I. and trends. To see…

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AI Applications Across 12 Different Industries

by Flori Needle for HubSpot Some businesses have used AI for years; others were prompted by the recent AI gold rush to jump on the train. AI’s applications are far and wide as every business can leverage it differently to meet their goals. In this post, we’ll review AI application examples across 12 industries. AI Applications Examples AI has transformed the business landscape as time-saving tools complete tasks and help make data-backed decisions. Virtually all industries can benefit from AI, from medical providers to students pursuing an education. Below we’ll go over how AI applies to the three main business…

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The 6 Risks of AI Content

by Ryan Law for Animalz There are already plenty of use cases for generative AI in marketing. Industry and article research. Getting to first draft faster. Creating content briefs. Brainstorming titles and headers, angles, and introductions. Programmatic SEO, at a scale and sophistication previously hard to imagine. Repurposing content from one format to another. Personalizing ABM campaigns. These use cases have risks associated with them. There is the risk of factual inaccuracy and hallucination. Risk of copyright infringement and legal challenges. Risk of Google penalization. Risk of mediocrity and pumping out a ton of content that doesn’t help the bottom line.…

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