by LIZ CHRISTO DEAR STAGE 2: We’re seeing strong signals of enterprise traction, but we’re concerned that our pricing model is slowing down deals. We charge based on contact volume—but that doesn’t always reflect the actual value we deliver. How should we approach evolving our process to serve these larger customers? ~MISALIGNED DEAR MISALIGNED: Enterprise deals often test early pricing and enterprise buyers bring a new level of scrutiny—especially when pricing doesn’t match perceived value. If your model is based on inputs like contact volume or user count, it’s a tough sell when your buyer can’t easily tie those numbers back…
3 Simple Ways to Make Your Pricing Match Value Delivered
