Written by: Jeanne Jennings My inbox is like a box of chocolates: You never know what you’re gonna get (with apologies to Forrest Gump). Just today I received: A newsletter from Monumental Sports Network celebrating the career of Nicklas Backstrom, a beloved player from the Washington Capitals who just departed the NHL. I’m a fan. I engaged; I clicked through and read the article. A promotional email offering accounting services for an organization that is a client of mine, from a company I’ve never heard of. I dislike cold email, especially when it’s totally irrelevant to me. I did not engage. An email…
4 types of emails that get the most engagement [+ 4 emails that fail]








